To submit a claim, supply the necessary information as requested.
Please allow 3-5 business days for a response from our warranty team.
Please note, customers must pay for Shipping and Handling for the damaged product.
Proof or purchase in the form of a bill of sales or receipted invoice which is evidence that the unit is within the warranty period must be presented to obtain warranty service.
RED-By-Kiss and Hot Beauty Products have 1-year warranty.
Red Pro Products have 2-year warranty.