Warranty Claim

Warranty Policy
To submit a claim, supply the necessary information as requested. 
Please allow 3-5 business days for a response from our warranty team.
Please note, customers must pay for Shipping and Handling for the damaged product. 
Proof or purchase in the form of a bill of sales or receipted invoice which is evidence that the unit is within the warranty period must be presented to obtain warranty service.
RED-By-Kiss and Hot Beauty Products have 1-year warranty.
Red Pro Products have 2-year warranty. 

 

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